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The In-Flight Insider provides clients with memorable travel experiences. When you schedule a private jet or yacht charter, booking should be simple and service personal.

Your Go-To Expert in Private Aviation, Elevated Living, and the Art of Traveling Well

Carolyn Paddock, In-Flight Insider
Carolyn Paddock, In-Flight Insider

10+ Million Miles

Traveled around the globe.

20,000+ Hours Inflight

Hands-on experience caring for travelers.

30+ Years Experience

In commercial and private aviation.

Carolyn Paddock, The In-Flight Insider, Photo by Eric Korenman
Carolyn Paddock, The In-Flight Insider // Photo by Eric Korenman

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My Why: I’ve been in aviation for more than 35 years because I truly love working with people, being a trusted guardian of their journey, and making their whole travel experience a fabulous one. 

My Motto: If there is no way, I will make one. 

My BEST Travel Advice: “Being flexible is too rigid… you need to be fluid.” That gem came from Captain Steve Skupien, a former Air Force Fighter Pilot, and it’s the best travel advice I’ve ever received. 

Carolyn Paddock

IN-FLIGHT INSIDER // FOUNDER + CEO
Carolyn Paddock is the founder of In-Flight Insider, the go-to consultancy for private jet owners seeking elevated service, seamless operations, and a refined in-flight experience.
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With more than 35 years in aviation and over 10 million miles traveled, Carolyn brings world-class insight, discretion, and calm authority to every facet of private aviation. She began her career with Delta Air Lines before moving into corporate aviation, where her intelligence, presence, and intuitive understanding of people made her a trusted onboard professional for globally recognized leaders and innovators.

Founded in 2009, In-Flight Insider has evolved from a travel platform into a high-touch advisory firm serving aircraft owners around the world. Carolyn’s work spans private aviation consulting, inflight recruiting, service refinement, and aircraft outfitting—each delivered with the precision and elevated sensibility that define her approach.

Carolyn also designs IFI BIJOUX, a collection of luxury “Travel Jewelry” that reflects her signature blend of intuitive designs, global influence, and jet-set glamour.

A respected industry voice, she is frequently featured for her perspective on aviation, luxury, leadership, and the art of presence. Her work has appeared in Forbes, TIME, The Washington Post, CNBC, CNN, MSNBC, Money, HuffPost, and more.

Credentials & Affiliations:

  • Founder & CEO, In-Flight Insider (est. 2009)

  • Designer, IFI BIJOUX

  • FAA Crew Member Emergency Training (current)

  • Served on Gulfstream’s ATCAT (Advanced Technology Customer Advisory Team) and CAB (Cabin Advisory Board) committees; continues to consult with Gulfstream on cabin experience initiatives

  • Certificate in Executive & Personal Coaching, NYU

  • Certificate in Coaching in Leadership & Healthcare, Harvard Medical School CME

  • Professional Culinary Degree, Institute of Culinary Education, NYC (externship: Union Square Cafe)

  • Certificate in Plant-Based Nutrition, Cornell

  • Media: Forbes, TIME, The Washington Post, CNBC, CNN, MSNBC, Money, HuffPost

About Carolyn Paddock

Motivated by a deep desire to see the world and learn through experience, Carolyn left the Berkshires and began her career as a flight attendant for Delta Air Lines. Her intelligence and intuitive understanding of human nature made her a natural fit for private aviation, and Carolyn soon found herself flying some of the world’s most successful and driven thought leaders around the world. As the founder of In-Flight Insider she parlayed her years of aviation expertise into travel and lifestyle advice, first as a blog, and now helping private jet owners elevate their travel experience: consulting, in-flight recruiting & training, and aircraft outfitting.

Driven to learn how to effectively listen, communicate and help people, she attended NYU for her certificate in Executive and Personal Coaching as well as a Coaching in Leadership and Healthcare certificate from the Harvard Medical School Department of Continuing Medical Education.

Passionate about food, Carolyn received her professional culinary degree with High Honors from Institute of Culinary Education in New York City, and holds a certificate from Cornell in Plant Based Nutrition.

Carolyn is a trusted resource and has been interviewed by various national media outlets, including Forbes, The Washington Post, CNBC, CNN, MSNBC, TIME, Money, and has contributed to The Huffington Post.

Carolyn maintains her current FAA Crew Member Emergency Training and First Aid qualifications. She also consults with the Gulfstream Design and Innovation Team on aircraft cabin design and interior function.

  • Member of Gulfstream’s ATCAT Committee (Advanced Technology Customer Advisory Team)
  • Member of Gulfstream’s CAB Committee (Cabin Advisory Board) 
  • FAA Crew Member Emergency Training
  • First Aid and TEMPUS 
  • Professional Culinary Degree, The Institute of Culinary Education, NYC (with Externship at the Union Square Cafe)
  • Certification in Plant Based Nutrition, Cornell
  • Certificate in Executive and Personal Coaching, NYU

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